Assistant General Manager

Assistant General mANAGER ROLE (kINGSTON UPON THAMES)

We’re Hiring

At FunBox, our mission is to create the best entertainment on the planet—fun, fresh, and for everyone. A global leader in game room experiences, we’re taking things further with Urban Fun, blending high-energy hospitality and next-level play. Here, creativity thrives, new ideas are celebrated, and every guest experience is unforgettable.

Could you be what we’re looking for?

We are looking for an Assistant General Manager who has a passion about delivering excellent guest service, developing their team through motivation & training, and has the ability to run a large, buzzing, exciting venue.

Do you have 3+ years of Management experience in the leisure, hospitality, or F&B sector?
Are you able to lead by example and supervise a team?
Can you inspire and motivate wider teams to deliver an outstanding guest experience?
Are you welcoming, and supportive of those around you?
Have you got a positive, can-do, and problem-solving attitude?
Do you have the ability to create a sense of fun?
Are you able to work shift patterns?

The Role

Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance
Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff
Full profit and loss responsibility
Adhere to company standards and service levels to increase sales, minimise costs, beverage, supply and labour costs
Be fully accountable for all process and procedures within the business from daily transactions to inventory management
Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities
Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests
Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members

What we'll offer

28 days holiday per year
Company pension contribution
Access to our team employee assistance program – to support in promoting mental health awareness and wellbeing in our teams.
A phone allowance
A performance based bonus program

To Apply

All candidates must be fluent in written and spoken English and have the right to work in the UK.

Does this sound what you’re looking for? Get in touch asap to find out more and join us!