Urban Fun

Privacy Policy

1. Introduction
At Urban Fun, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect
We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number, and any other details you provide when contacting us or making a booking.

  • Payment Information: When making a booking or purchase, we collect payment details via secure third-party payment processors.

  • Technical Data: Information about your visit to our website, including your IP address, browser type, and device details.

  • Usage Data: Information about how you interact with our website and services, such as booking history and preferences.

3. How We Use Your Information
We use your information for the following purposes:

  • To process bookings and provide our services.

  • To respond to inquiries and customer support requests.

  • To improve our website and services.

  • To send promotional offers and updates if you have opted in.

  • To comply with legal obligations.

4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist in processing payments, managing bookings, or delivering email communications.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.

5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Security of Your Data
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or loss.

7. Your Rights
Under data protection laws, you have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Object to processing or request data portability.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at info@urban-fun.co.uk.

8. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Urban Fun
Broad Street Mall, Queens Walk, Reading, RG1 7QE
Email: info@urban-fun.co.uk
Website: https://urban-fun.co.uk

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Urban Fun is the ultimate entertainment venue, packed with arcade games, immersive experiences, great food, and drinks. Perfect for friends, families, and groups looking for non-stop fun!

Find Us
Broad Street Mall, Queens Walk, Reading Reading, Berkshire
Opening Hours
Sunday to Wednesday 10am-10pm | Thursday 10am–11pm | Friday & Saturday 10am–12pm

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Contact us
+44(0)20 3156
+1 866 512 0268

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